Shipping Policy
At 123printersolution, we take great care in ensuring that our customers receive their orders in a timely and efficient manner. To help you keep track of your packages, we offer a simple and user-friendly package tracking process.
To track your package, please follow these steps:
- Go to your order history on the website.
- Find the specific order you wish to track.
- Click on the “Track Package” button next to the order.
- You can then view all updates related to the delivery of your package.
- Depending on the shipping method you selected, it may take some time for tracking information to become available.
In some cases, packages sent by third-party sellers from our Marketplace can also be tracked, provided the seller has shared this information with us and you have chosen a traceable shipping method.
Please note that not all packages are trackable, such as standard international deliveries. For more information on why tracking information may not be available, please refer to our Missing Tracking Information page.
If your estimated delivery date has passed and your tracking information has not been updated, we recommend allowing an additional day or two for the package to be delivered. For more information on what to do if your delivery is late, please refer to our Late Deliveries page.
In the event that your package shows as delivered but you have not received it, please visit our Find a Missing Package that Shows as Delivered page for further guidance.
We offer guaranteed delivery on certain delivery speeds and select products. If guaranteed delivery is available for your order, we will provide you with the associated delivery date and cost at checkout. If we fail to make a delivery attempt by the guaranteed delivery date, we will refund any shipping fees associated with that order.
Shipping rates vary based on the number of items, item type, weight, and volume of all items in the cart. Our website will calculate the exact shipping charges at checkout. The total shipping cost is determined by adding a base “Per Shipment” cost and various “Per Item” costs, which are based on the quantity, weight, or volume of each package. The shipping rates vary depending on the region and the shipping method chosen.
Please refer to the table below for an overview of our standard shipping rates:
| Region | Standard Shipping | Per Shipment | Expedited Shipping | Per Shipment | Priority Courier Shipping | Per Shipment |
|---|---|---|---|---|---|---|
| Canada | $7.99 | $9.99 | $19.99 | – | – | – |
| Mexico | $4.99 | – | – | – | $8.99 | – |
| Latin America | $8.99 | $10.99 | $15.99 | – | – | – |
| Atlantic, Caribbean & Other Islands | $11.99 | $13.99 | $39.99 | – | – | – |
| Europe | $14.99 | $14.99 | $50.99 | – | – | – |
| Israel | $8.99 | $18.99 | $39.99 | – | – | – |
| Middle East | $4.99 | $18.99 | $39.99 | – | – | – |
| Africa | $9.99 | $13.99 | $39.99 | – | – | – |
| Australia | $10.99 | $11.99 | $29.99 | – | – | – |
| Japan | $7.99 | $9.99 | $21.99 | – | – | – |
| Asia & Pacific Islands | $10.99 | $18.99 | $39.99 | – | – | – |
| Russian Federation | – | $15.99 | $25.99 | – | – |
Please note that not all shipping options are available in all areas.
In conclusion, at 123printersolution, we strive to provide our customers with the best possible shipping experience. If you have any further questions or concerns regarding our shipping policy, please don’t hesitate to contact us. Thank you for choosing 123printersolution.